I don't know, maybe cafes and restaurants work on smaller profit margins, and there's always variables like wastage and having extra staff and then no-one shows up to eat!Just a guess.I personally would feel very peeved if I was charged an extra 15% but didn't know about it till I got the bill.I think it should be displayed on the window or door so you know before entering.I'm not saying it "has to be", but I think it should be.
nfh1,
Jan 5, 9:54am
It is merely a way of putting an extra 15% in the till.It makes no sense at all, to get staff in and then deter people from coming in.
liamjosh,
Jan 5, 1:31pm
That's what I'm thinking nfh1.We have a few friends with small businesses who when open on public holidays don't charge a surcharge.As these days can be fairly busy surely you would be better to attract customers by not charging a surcharge.
ribzuba,
Jan 5, 2:16pm
ive worked in restaurants for years.you only need a couple more staff than normal if that and you are always very busy on public holidays (mind you if you are a good place then you should be that busy anyway).the surcharge is a money making thing, the slight increase in business covers the staffs wages.its a ridiculous thing, i dont mind it, its the owners perogative i just wish they would be honest about it!
mme,
Jan 7, 1:45pm
A similar sized we'd had lunch twice in the preceding days had 3 wait staff & a guy at the bar & I guess at least 2 or 3 out back prepping cooking etc so this place was at least 2 staff down.
Do you know if they are required to display a sign to say they are applying the extra 15% ribzuba or anyone else know which is really the main question I wanted answered when I started this thread! Thanks
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